What can we help you with? Answers to some of our most commonly Asked
questions are below.
If you are a Rich-Oak member, visit our help center for product-specific information.
We are always available to help you with any of your enquiries, requests and complaints.
We provide various channels to ensure you contact us.
• Loans • Investment • Digital web applications • Oak mobile application • Agent officer • Security • Strengths and partnerships
Loan FAQs
Up to 5 Million Naira for a maximum repayment duration of 12 Months.
Yes there is, a 4% flat Interest rate
Civil Servants
3 Months recent payslip
Work ID Card and passport
Non Civil Servants
6 Months Bank Statement
Work ID Card
Employment letter and passport
Yes we will, in order to verify your account Information.
You can repay your loan from one week upon collection to a monthly repayment for 12 months depending on the duration of loan.
It takes 30mins – 2hrs upon complete application of a loan..
Yes you can apply for a loan outside Abuja once you are a professional staff in a Govt Organisation or a reputable Private Organisation.
With our repayment arrangements with IPPIS and Remita, repayments are automated from your salary which makes default difficult, but in the eventuality of a default, repayment will be gotten from your Guarantor.
No, our loans are collateral free.
Yes you can but you have to apply with a guarantor who is a professional staff in a Govt. or Private Organisation.
Yes you can apply for a loan through your guardians.
Upon complete application through our app, you’ll get a notification of loan approval or a call concerning your approved loan.
You can access a top up in addition to an existing running loan, granted you have not exceeded your maximum loan amount..
You can liquidate your loan before the repayment date without any fee and with a reduction in the total interest payable..
You can extend your loan tenure, provided it will not exceed 12 months but will require recalculation of both interest and principal.
You can access a top up in addition to an existing running loan, granted you have not exceeded your maximum loan amount.
Investment FAQs
The minimum balance you can invest is N2,000 for the Standard investment plan , N5,000 for the Premium plan, and N50,000 for the Premium Plus plan.
No, you can invest as much as you can. However, the maximum amount you can invest on the Premium Plus plan is 10 million naira for a year. For amounts above N10,000,000, kindly explore our other products or contact us for further details. Send an email to info@rich-oak.com or call 09016854815.
No. You can only liquidate your Investment after the agreed upon duration
The least duration for Yousave product(plan), is 1 month.
The least duration for Premium plan is 1 year.
The least duration for Premium plus is 6 months.
Yes you can
Yes, You can
Yes they are. All investments are used to give out loans and all loans are insured through IPPIS, REMITA and ALLIANZ Nigeria Insurance